From these comments Frederick Taylor it defined as being base for the solution of such problems the four principles of the scientific administration: Development of a scientific method for the work of the laborers; Establishment of scientific process of election and training of the laborer; Cooperation between the managements and the laborers; Division of work of the laborers in function of its specialization who had for objective to improve the efficiency of the production that they aimed at greater exploitation of the employee. During its book, Taylor looks for to persuade the reader through practical examples of that the techniques of the Scientific Administration can be applied to all the classrooms of workers, most elementary to most complex and are superior to any another one that tends to be used in the organizations and for this it makes comparisons with those considered by it common, as the Administration of ' ' initiative and incentivo' ' : ' ' Under the old system of administration, the good success almost entirely depends to get the initiative of the laborer and rare this initiative is reached. In the scientific administration, the initiative of the worker (that it is its effort, its good will, its device) is gotten with absolute uniformity and very bigger degree of what … is possible under the old system ' ' Being efficiency one of concepts more important inside of the Scientific Administration, Taylor counted on some followers, as Frank Gilbreth that folloied it in the interest of the study of the times and movements and in the rationalization of the work as half of productivity increase which Taylor develops when elapsing of the book, is they: The elementary movements; The efficiency formula; The study of the fatigue human being. According to STONER (1999, p.25) Taylor it affirmed that the success of its principles demanded a complete mental revolution on the part of the Administration and the workers, is this what it considers all in elapsing of the book, Taylor for many times makes look like to want to transform the laborer into integrant part of the machine, being started to represent a desumanizao of the work, in the administration he was not allowed the employee to use any method that was not analyzed and approved scientifically, searched a elimination of wastefulness, only that in this looks for the maximum income for times promoted if depreciation and a pessimistic and radical vision in relation to the laborer. .
Archive for April, 2016
To the people them contract by its knowledge and takes leave by its behavior to them This phrase is not mine. It belongs to Martha Alles, Argentine consultant who has reached reputation with Administration by Competitions. But we go to our subject. 2. – Contract to Bill Gates successful people is a model Is the base badly understood of the selection by competitions: to talk back the model success. One looks for to talk back the success, but the reasons are not based on only personal characteristics (Many industralists of I exist do not serian eligible). What it does not have to forget is So that it was contracted to him and as it is moderate the results that it obtains. For example as it would determine the factors keys of success of a financial analysis or the one of a marketing manager.
We see the case of the Manager of Marketing. First that must do it is to think about the renunciante. Pregntese how well towards the work. As you must have at the hand a list of the obligations corresponding to that position, she pregntese how well has fulfilled each obligation. By means of this examination you can get to identify the success criteria. We suppose that you conclude that the criteria are the following: 1. – To transact the orders of import of consumptions in a maximum of thirty days calendar.
2. – To maintain the expenses of purchases with a deviation maximum of 5% with respect to budgeted amount 3. – To delegate in the personnel to their position all the necessary tasks of way like previous criteria are both fulfilled. Once you know clearly as they are the criteria of successful performance, she already knows as the person must behave that it will cover the vacant place. That is to say, you hope that the new Manager of Marketing step quickly the orders of import of consumptions using at the most a month. Of equal way, that person must fit to the budget of purchases avoiding deviations superiors to 5%. Finally, she must sufficiently be able like delegating in his collaborators all the tasks that they are necessary avoiding to fill of work, which could cause to him breach of the procedure or the execution budgetary. It remembers: One is due to obtain that it measures all the work of the person and not only one starts off.
In accordance with Chiavenato: Environment is the context that involves the organization external (or the system). It is the situation inside of which an organization is inserted. As the organization is an opened system, it keeps transactions and interchange with its environment. This makes with that everything what it external occurs in the surrounding pass to influence internally what occurs in the organization. (CHIAVENATO, 2003, p.512).
With respect to the administrative papers it was observed that all are important for evolution of the studied company, noticed that they are well fluentes inside of the organization, therefore all the employees if relate in respectful way between itself. On the basis of the affirmations of Mintzberg (1939, apud IT HISSES, 2007, p.15): ' ' of an administrator the performance of ten papeis' expects; ' different; papers these that are grouped in categories that contemplate specific situations in the administrative scope (interpersonal papers, informacionais papers and decisoriais papers). In other words, the task of oportunizar situations fits to the administrator that favor the relationship and the interaction with other people, the exchange and the processing of information and the taking of decision. Hierarchic levels and managemental abilities 4 FIGURE Source: Adapted of It hisses (2007) In the studied company the conceptual abilities are exerted in the distance, that is, the strategical or institucional level defines strategies, goals and objectives from the matrix and repass they for all the branch offices. The average administration or intermediate level has responsibility to implant and to co-ordinate the politics defined for the strategical level. Responsible for the execution of the tasks, the operational one, guided for the superior levels (Strategical and Tactical) and using specific techniques of its function, it produces goods and services following the standard of quality of the company, looking for to exceed the expectations of its customers. However the ability human being predominates in all the hierarchic levels of the organization, has seen the dexterity of the man to reign in any activity that it needs to carry through in day-by-day.
Today the vast majority of companies are present in the network. However, the use of the possibilities offered is rather limited, assimilating it to other media. Many companies only use its website as a showcase. Have it because you have to have it, how no!, but are simply limited to place it more or less showy manner, but in the manner of a visual catalog, information without allowing interaction with the user, or between different users. Why not take advantage the possibilities of the network to interact with customers or potential customers? In many cases because the company has not adapted to that way of doing things, while in other cases it seems that they prefer not to know what they want customers to not distract from the important thing. Oddly enough, through Internet contact, that could bring large amount of information and ideas to companies, is scorned because does not understand the work that causes is compensated to medium term without any doubt. What benefits can I get a company with an open web that allow interaction between users with freedom, and participation in forums and social networks? It is important to understand something very simple, since it is something that we do virtually all the Internet users, and is that in many cases, before making a purchase, we seek information on the network, we compare, we inquire about the opinion of other users and we do not seek publicity, we want advice.
For this reason, companies wishing to take advantage of Web 2.0 must: – put within the reach of users of your page means to interact – participate in forums on the network in which people talk about topics related to the sector, offering free advice and information (postulating implicitly as experts in the field). -Promote your best customers to participate in these media, since they will speak well of the company, and encourage somehow to their customers, suppliers and employees to use this system. Leading companies They polled the opinions about them circulating on the net, trying to seek the opinion of the people and discover possible weak points to improve, strengths that exploit, opportunities to leverage, or threats to avoid. In other cases, exploiting the possibilities of the Internet requesting customers ideas, which in many cases will give selflessly, and also happy to do so (finally a company that listens to us!), and in other cases may encourage through gifts or cash (in the style of a great suggestion box). For example, the Lilly pharmaceutical exposes a Web various challenges in chemistry and biology, which may be paid to who will contribute up to $60,000. In short, Internet provides businesses access to millions of people who can provide information and ideas, and feedback about how well they are working. It is important to participate selflessly in this community and thank people. For more specific information, check out Isaac Dabah. Finally, you can also happen because there on the Internet, as in pharmacy, is everything – some user to criticize without sense of purpose, to annoy or manipulate others, or even someone’s competitive wants to sabotage our work. But not for having these cases the company must miss the enormous potentiality of the network.